FAQs

What are your session fees?    Piece of cake! Check out the portrait session pricing page!

Do I get all of my pictures on a disc after our session?    Yes, you sure do!  You’ll also be given something called a print and display release. That allows you to print and share your photos with whomever you like, in whatever venue you like. You can’t sell them, though. You also can’t edit them, either.

Do you retouch all of our images?   Yes! On your session disc, all pictures will go through a basic digital enhancement for a boost of color, clarity and blemish removal. I will also select a few choice images to make black and white and add some artistic enhancements. This is what I call a *fine art* edit. All images in product orders (canvases, prints and albums) will receive a *fine art* edit. All images you see on my blog or Facebook page have gone through a *fine art* edit. To see an example of an unedited vs. edited image click here.

How long does the whole portrait process take?

  • From start to finish, the process for a custom portrait session can actually take several weeks, depending on your schedule and my workload. It’s definitely an investment of time, but the end results are well worth it. Here’s a timeline for a typical session:
  • Typically two weeks – booking, planning, and getting ready for the session.
  • 1-3 hours – the session itself
  • Up to 2 weeks after the session, your edited images will be ready to proof in your private online gallery.
  • 1-3 weeks after that – design work, revisions, & organizing your final product order. Your session disc will be mailed out at this point.
  • And then 1-4 weeks after all design work/revisions are done, you should receive any remaining shipments of product you may have purchased.

Will you tell me how to print my digital files and where to go to get prints made?   Yes! I provide very simple instructions along with my personal printer recommendations on your image CD.

What size will I be able to print them?    All images are high resolution so you can pretty much go as big as you want.

I would like a handful of images in digital format to add to Facebook and use as profile images. Can I do that?      Not to worry. I always add 5-10 of your favorite images to the Ellen’s Media Photography Facebook page (with your permission of course) and tag you so you can use them in your profile. These images will be sized for web use and also have my watermark on them. I will also make a handful of your images ready for social media and add them to a folder called “Web Ready” on your final session disc. All I ask is that you don’t crop or edit them. Speaking of Facebook and Twitter, have you added Ellen’s Media, yet? If not, you should!

Do you offer holiday cards or graduation announcements?     Sure do! My cards are custom-designed to suit you and your portraits. Of course, if you purchase your disc, you are more than welcome to create your own cards as well.

Where do you get your prints, albums, canvases, cards and other product printed?    I use a number of labs and vendors, but they do not serve the general public.

Where should we have our session?    The answer to this question to will vary, but I prefer to join you somewhere that’s familiar and comfy to you so that you can relax and have fun! This is especially important for small kids; I usually try to keep the sessions close to home or in a place the kids are already acquainted with. I find that, if we bring kids somewhere new, they’ll tend to ignore their parents (and their super-fun photographer) because of all the new and exciting things to explore! We don’t need a picturesque backdrop to get amazing photos of your family. A good old comfy couch in front of a big window will work, too! I love to start family and kids sessions right at your home, but if you don’t feel comfortable having the session in your abode, I suggest, then, that we choose an outdoor location that the kids are familiar with. Don’t worry too much whether their favorite places seem photogenic – we can make almost any location look amazing in photos!

What time of day should we choose for our session?    For sessions that are grown-ups only- We should start our session 1.5-2 hours before sunset. We’ll get enveloped in yummy golden sunset light! I’m telling you, it’s magic light. People look gorgeous that time of day. For sessions that include kids- We should get together during the time of day that works best with the schedule of the little ones who will be participating. We want smiley, happy kids, not cranky, sleepy ones, right?

What should we wear to our session?    I know how daunting it can be to try and find the right clothes to get your picture taken in. If you’ve chosen me as a photographer, you have amazing style anyway, so I don’t think you need to worry too much! Haha! A good rule of thumb for choosing an outfit is to pick something that fits in with your normal, everyday style, but just pump it up a notch. For ladies, you could go ahead and wear your favorite black shirt, but add some fun jewelry or a hat. Bust out those bright red shoes! Layered clothing looks particularly rockin’ in photos; you could wear that black shirt, but have a green tank top peeking out at the neckline, and suddenly you look like a model!

Families will usually have one or two outfit changes per session, and senior portraits, children and couples will have about three outfit changes. If you’re still unsure what to wear, bring lots of things to show me on the day of your session and I could help you pick just the right thing to wear. I think the most important thing to remember is that your party doesn’t necessarily have to match exactly, but if you coordinate the style and color palette of your clothes, you can’t really go wrong. For maternity sessions, you don’t have to wear something skin tight- just remember to wear something that comes closer to your body underneath your baby belly! Tops that fall away from the body have a propensity to look a little tent-like, even on the fittest figures!

What will our session be like?       I like to take photos of people in environments they’re comfortable in, in clothing they’re comfortable in, and doing things they’re comfortable doing. I think it’s easier to capture the essence of who someone really is if they’re not nervous and trying to flash a fake smile every time I pose them and bark “SAY CHEESE!”. That being said, I’ll usually spend 1-2 hours joking with you, acting a little crazy, and taking your picture.

How long after the session do we have to wait to see our pictures?   Two weeks or less for portrait sessions! Once they’re finished, you’ll generally see your photos pop up in a blog post and in your online gallery (in the “Proofing” section of the website) at the same time. I’ll notify you via email as soon as they’re ready!

Do you take studio portraits? You know, with lighting and backdrops and all that jazz?     Although I refer to my office space as a studio, it does not actually include a portraiture studio set up. I prefer to capture images in more casual, natural settings. I think people end up looking more like themselves when we shoot in places they feel comfortable. We can however, spend some time during your session in a more neutral location to loosely mimic that clean look of studio portraits. You’ll hardly ever see me with lights and tripods, though. While they are invaluable photography tools, I’ve found that when I’m lugging all that gear around, it’s hard for everyone to feel at ease! Also, I am a natural light photographer and usually don’t need all the extra lighting gear.

Policies:

  • All Session reservation fees must be paid upon booking. Remainder of session fee must be paid on or before day of session.
  • It is illegal to copy or scan images.
  • All images that are not purchased within 60 days of session will be purged.
  • I have a special offer that I extend to families with a terminally ill family member.Please contact me for details.
  • TX sales tax will be added to all sessions and product orders.
  • Prices are subject to change without notice.
shelley fietzApril 10, 2011 - 7:27 pm

slfietz@aol.com wants to know where i go to find out how much a 8×10, 5×7 and so forth…. thanks! please let me know

EllenApril 12, 2011 - 2:11 pm

Hi Shelley,
Once your pictures are up in your proofing gallery you will see available print sizes and prices.

Monica CollieJune 13, 2012 - 5:59 pm

I was at the collie 50th but can’t find the proofs?

EllenJune 14, 2012 - 10:48 pm

Monica, to view proofs click where it says proofing underneath the information tab. Password is Collie50. Proofing cannot be accessed on iPad or phone. Must be on a computer. Thanks!

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